Both plans are free to your nonprofit.
The argument isn't free vs. paid. It's transparent fixed fees vs. variable guilt-tip at checkout. Here's exactly how Chance2Win pricing works, why we made these choices, and how the math compares to the "free" platforms that claim to cost nothing, until your donor sees the checkout screen.
Choose based on your raffle size and your tolerance for checkout friction.
Neither plan takes a commission from your ticket sales. Neither plan charges your organization a per-ticket fee. The difference is who pays the operational cost — your donors at checkout (Zero Fee) or your organization upfront (Premium).
A fixed 12% service charge is disclosed to donors before checkout. They see it, they decide. Most donors are fine with it, concert tickets, event admissions, and online purchases routinely carry fees in this range.
- $0 upfront, no platform fee to your organization
- Fixed 12% donor service charge (disclosed upfront)
- ~1–2% incremental checkout abandonment
- Stripe payment processing
- All 6 raffle formats available
- Manual cash/check entries (up to 5% of total)
- Full Chance2Win support included
- Square or Authorize.net payment processing
- No cap on manual entries
Your organization pays a flat fee upfront based on your gross sales goal. Zero additional fees at donor checkout, donors pay the ticket price, that's it. ~0% incremental abandonment above baseline.
- Flat fee starting at $329 (up to $5K gross)
- No donor service charge at checkout
- ~0% incremental checkout abandonment
- Stripe, Square, or Authorize.net
- All 6 raffle formats available
- No cap on manual cash/check entries
- Full Chance2Win support included
- Organization pays own CC fees (~2.9% + $0.30/tx)
- Optional: add a supporter service charge (flows 100% to your org)
Premium flat fee tiers
The fee is based on your expected gross ticket sales. If your raffle outperforms expectations and crosses a tier, you pay the additional block fee for the overage. No surprise percentages, just a predictable flat fee per sales block.
| Gross Sales Goal | Platform Fee | Effective Rate at Goal |
|---|---|---|
| Up to $5,000 | $329 | 6.6% or less |
| Up to $10,000 | $459 | 4.6% or less |
| $10,001–$20,000 | $788 | 3.9% or less |
| $20,001–$30,000 | $1,117 | 3.7% or less |
| $30,001–$40,000 | $1,446 | 3.6% or less |
| Each additional $10K block | +$329/block | ~3.3% or less per block |
Organization also pays standard payment processing fees (~2.9% + $0.30 per transaction) directly to your chosen processor. The platform fee above is solely Chance2Win's fee.
This is not our fee. Read this carefully.
On the Premium plan, after your organization pays the flat platform fee, you can optionally add a "supporter service charge" to your ticket checkout, an additional percentage that donors pay on top of their ticket price. The most common choice is 8%.
Here's the critical point: that 8% flows 100% to your organization. It's not our fee. We don't receive it. It's a mechanism for your organization to recover your payment processing costs (~2.9% + $0.30/tx) and potentially generate additional revenue from supporters who are willing to cover costs.
An organization running a $20,000 Premium raffle might pay $788 in platform fees and ~$580 in CC processing fees, total cost around $1,368. If they add an 8% optional supporter service charge and even half their donors accept it, that $8,000 in supporter charges flows back to the organization covering costs and then some. The 8% is a fundraising tool your organization controls. Use it or don't. We don't mandate it.
Some regulated states (Colorado is the example) require that payment processing fees be covered through a separate mechanism rather than bundled into ticket pricing. Organizations in those states often use a ~3.5% supporter charge instead of 8%. We explain the options during onboarding.
To be unambiguous: the 8% is not mandatory, not a Chance2Win fee, not included in the platform fee, and flows 100% to the organization. We say this explicitly because every competitor's pricing page is confusing about exactly this kind of thing.
What "free" costs your cause at checkout.
Tip-based platforms show a $0 price on their homepage and a 17–29% "optional" tip prompt at checkout. Your donors see that tip. Some pay it. A lot close the tab. That lost revenue is real, and it compounds at scale.
Incremental abandonment above nonprofit baseline (~7–8% due to committed-buyer psychology). Data internally modeled across tens of thousands of Chance2Win transactions and corroborated by Baymard Institute (48% unexpected-fee abandonment), eMarketer (June 2024), Contentsquare 2025, and VWO 2026 research. Zeffy tip range per their published checkout flow (minimum 17%, not 15% as commonly stated).
Here's what that looks like at actual raffle sizes:
These are revenue-kept figures, what reaches your organization after all fees, assuming the tip abandonment rates above apply consistently.
| Raffle Goal | Platform | Donor Charge | Org Receives | Lost vs C2W |
|---|---|---|---|---|
| $20,000 | C2W Zero Fee | Fixed 12% | $19,800 | — |
| $20,000 | Zeffy / RallyUp | Variable 17–29% tip | ~$15,000 | −$4,800–$5,000 |
| $50,000 | C2W Zero Fee | Fixed 12% | $49,500 | — |
| $50,000 | Zeffy / RallyUp | Variable 17–29% tip | ~$37,500 | −$12,000–$12,500 |
Figures use normalized modeling. Zeffy tip range per published checkout flow. Individual results vary. The direction does not.
The questions we get every week.
Ready to run a raffle with honest pricing?
Most organizations start with the Zero Fee plan and upgrade to Premium once they've proven their audience. Either way, your application is reviewed by a real person usually same day.
Start Your ApplicationRaffle and charitable gaming laws vary by state. This is not legal advice. Pricing subject to change. All fees displayed are current as of publication.